| WHEN |
WHERE |
 |
 |
 |
 |
LOCATION |
 |
| April 22 |
New York City |
|
X
9am - 12pm |
|
X
1:30pm - 4:30pm |
Embassy Suites |
 |
| April 24 |
New York City |
X
9am - 12pm |
|
X
1:30pm - 4:30pm |
|
Embassy Suites |
 |
| May 6 |
Los Angeles |
X
9am - 12pm |
|
X
1:30pm - 4:30pm |
|
Embassy Suites |
 |
| May 8 |
Los Angeles |
|
X
9am - 12pm |
|
X
1:30pm - 4:30pm |
Embassy Suites |
In this session, Bob will present the essentials of a comprehensive performance
measurement program based on a modified version of the Balanced Scorecard
approach. You will learn how to identify the most significant measures
to the organization and how to set up metrics that can be used to track
performance over time. In addition, he will show how to connect key performance
metrics with business processes as part of an overall Performance Engineering
program.
Call (703) 631-4888 / (760) 360-4677 or e-mail natalie@dacom.com
for more information. |